Terms of service

Terms of Service — The Drooze

Last updated: 11-07-2026

Welcome to The Drooze. By accessing or using our website and placing an order with us, you agree to the following terms. Please read them carefully.

1. About Us

The Drooze ("we," "us," "our") operates this online store to sell apparel and related products to customers primarily in India. For any questions, contact us at support@thedrooze.com.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent/guardian, to place an order on this site.

3. Products & Pricing

  • All prices listed are in INR (₹) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices, product descriptions, and availability at any time without prior notice.
  • Product images are for illustrative purposes; slight variation in color/texture may occur due to screen display or manufacturing batch.

4. Orders & Payment

  • By placing an order, you confirm that the information you provide (shipping address, contact details, payment information) is accurate.
  • We accept payments via [Razorpay-supported methods] and Cash on Delivery (COD), where available.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

5. Shipping & Delivery

  • Orders are fulfilled and shipped via our fulfillment partner. Estimated delivery timelines are provided at checkout and are not guaranteed.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6. Returns, Exchanges & Refunds

Please refer to our [Returns & Exchange Policy] for full details on eligibility and process.

7. Intellectual Property

All content on this site — including our name, logo, designs, product photography, and written content — is owned by The Drooze and may not be copied, reproduced, or used without our written permission.

8. User Conduct

You agree not to misuse this site, including attempting unauthorized access, submitting fraudulent orders, or using the site for any unlawful purpose.

9. Limitation of Liability

To the maximum extent permitted by law, The Drooze is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim is limited to the amount paid for the relevant order.

10. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

11. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

12. Contact

For any questions about these terms, reach us at support@thedrooze.com.